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Guelph, ON N1H 6N6

Phone: 519 837 2100
Fax: 519 837 1617

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Email: guelphinfo@smithvaleriote.com

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265 Bridge Street
Fergus, ON N1M 1T7

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Fergus, ON N1M 2W7

Phone: 519 843 1960
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Smith Valeriote Lawyers Blog | Smith Valeriote LLP Law Firm Guelph

What happens to reward miles when you die?

Whilst it might be the last thing on your mind when a loved one passes away; increasingly often that loved one belonged to a loyalty program and may have accumulated a considerable number of reward points that may be of value.

Each loyalty program is different when it comes to dealing with a deceased’s reward points. Some charge a fee for transferring the points to a surviving family member; some allow you to redeem the points; some allow you to merge accounts with that of the deceased; some loyalty plans have terms and conditions that are less favourable and, upon the death of the member, the member’s account is closed and any points are forfeited immediately.

Of course, you will have to prove to those administering the loyalty program that you are entitled to those points and you would generally do this by providing a copy of the will showing that those points have been gifted to you by the deceased (believe it or not, an increasing number of people are leaving gifts of their loyalty points in their will). In the absence of a will dealing with those loyalty points, a copy of a death certificate and proof that you are the spouse or heir of the deceased would generally be required. 

You should always check with the loyalty plan administrators to make sure that you are aware of their policy for what happens on the death of a member. Some have suggested that, in order to avoid any transfer costs and hassle, it may be preferable to simply leave your passwords and membership numbers available for your family members and they would not even need to advise the plan administrators of your death. The risk here, of course, is that that would likely be regarded as a breach of the rules of membership of that loyalty program.
The content of this article is intended to provide a general guide to the subject matter and is not legal advice. Specialist advice should be sought regarding your specific circumstance.

Date:
2016.04.21

Services:
Wills and Estates

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SmithValeriote Law Firm LLP has 30 lawyers servicing the province of Ontario including the communities of Waterloo, Kitchener, Fergus, Cambridge, Elora and Guelph.

Smith Valeriote - Map to Guelph Offices

Guelph Office

105 Silvercreek Pkwy. N.
Suite 100 Guelph, ON N1H 6S4

Phone: 519 837 2100
Fax: 519 837 1617

Toll Free: 1 800 746 0685

Email: guelphinfo@smithvaleriote.com

Smith Valeriote - Map to Fergus Offices

Fergus Office

265 Bridge Street
Fergus, ON N1M 1T7

Phone: 519 843 1960
Fax: 519 843 6888

Toll Free: 1 800 746 0685

Email: fergusinfo@smithvaleriote.com